AUSTRALIA WIDE SHIPPING

• $10 Standard Shipping on all orders Australia-wide
• Delivery Time: 5-10 business days

We ship all deliveries via Australia Post.

Once your order has been shipped, you will receive an email notification with full tracking details. Please note that orders are only dispatched Monday to Friday (excluding public holidays).

Please note that the shipping cost is determined by the total amount after any discount codes may have been applied.

During busy sale periods, orders may take longer to dispatch due to the high volume of orders being processed. Please note that we will always endeavour to have all parcels dispatched within 4 business days of order placement. 

When your order has been dispatched, you will receive an email from Pyren Vineyard with tracking information so that you can follow the progress of your package. We recommend you check the tracking so that you can ensure you will be home if necessary when delivery occurs.

Once your parcel has left our site, it is the property of Australia Post. However, if you email us at sales@pyrenvineyard.com we will do all we can to track and find your parcel for you. If you are not home when Australia Post attempts the delivery, they will automatically contact you by SMS or email to let you know your package will be awaiting collection at a local post office. Please be sure to check your tracking email if you think this may have occurred but you have not received any communication from Australia Post. Australia Post will only hold your parcel for a maximum of 10 days before returning it to our warehouse. If this occurs, you will be asked to pay for any associated re-delivery costs. Please note that if your item is returned to us because you have not collected it, then Australia Post charges a return fee of $13 which will be passed on to the customer. It is the responsibility of the customer to track their order to try and avoid such situations.

Please note that we require a signature on delivery and are unable to authorise Australia Post to leave parcels if no-one is home as the contents contain alcohol. All orders also require a first and last name to be provided.

We are able to ship to residential, business and PO BOX addresses.


INTERNATIONAL SHIPPING

• We are currently only shipping to Australia.